Mid North Coast Internet
Critical Information Summary
Mobile Broadband
Information About The Service
The service:
Wireless Broadband is a service offering internet access via Mobile Phone technologies with a monthly included data allowance. Speeds will vary with location and concentration of users on the mobile network. Any data in excess of the monthly allowance will incur an additional fee of $0.12 per MB.
Bundling:
There is no phone calls facility included with his service. This service only works within Australia.
Mandatory components:
You will require a modem/router for this service. The monthly fee does not include the cost for a modem/router but you may purchase one from us at an additional cost. Please contact us for further information. There is a one set up fee of $15 for the SIM card.
Minimum term:
The service is available with a minimum term of 24 months.
Important conditions:
This service may not be available at your location. Please call us to find out if you can be connected to this service at your location.
The data allowance includes BOTH DOWNALOADS AND UPLOADS used by the service.
This service provides you with a static IP address. Please contact us for further information.
The 1GB and 3GB plans will cease operating if the service uses 6GB of data within a month. The service will become active on the first day of the next month. Excess data fees will be incurred. The 6GB plans will cease operating if the service uses 7GB of data within a month. The service will become active on the first day of the next month. Excess data fees will be incurred. The 12GB plan will cease operating if the service uses 12GB of data within a month. The service will become active on the first day of the next month. Excess data fees will be incurred.
This service does not permit roaming and will not work overseas
Information About Pricing
Minimum monthly charge:
| Monthly included allowance | 1 GB | 3 GB | 6 GB | 12 GB | |||||||||||
| Minimum monthly charge month contract | $24.99 | $34.99 | $49.99 | $90.00 | |||||||||||
| Minimum charge for entire term (including set up fee) | $614.76 | $854.74 | $1214.76 | $2175.00 | |||||||||||
The minimum monthly charge is incurred if service is active within a calendar month. The first month is prorated to the number of days the service was active within the first month.
Early termination charges:
If you cancel your service prior to the end of your contract term you will incur early termination charges. These are calculated by multiplying the number of outstanding contract months times the minimum monthly contract charge. This fee will be partially waived if the SIM card is returned in working order to Mid North Coast Internet at 4/141 Gordon Street Port Macquarie 2444. Please call 1300 134 638 for additional information
Unit Pricing Information:
| Monthly included allowance | 1 GB | 3 GB | 6 GB | 12 GB | |||||||||||
| Cost of using 1GB incl. in allowance, 24 month contract | $24.99/GB | $11.66/GB | $10.00/GB | $7.50/GB | |||||||||||
| Excess data charges (when service is not speed shaped) | $0.12/MB $122.88/GB |
$0.12/MB $122.88/GB |
$0.12/MB $122.88/GB |
$0.00/MB $0.00/GB |
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Maximum monthly charge:
The maximum monthly charge depends on whether you have chosen to consume additional data via our excess charges.
Other Information
Usage information
Web usage reports are available here.
please call 1300 134 638 for details
Enquires, feedback and complaints:
We are committed to providing you with excellent service. Please contact us by calling 1 300 134 638 or by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. if you have any questions, would like to give feedback or complain.
Telecommunications Industry Ombudsman
We encourage you to always contact us first if you experience any problem or are unhappy. We will do our best to solve your problem during our first contact.
You can contact the TIO as follows:
Phone: 1 800 062 058
Fax: 1 800 630 614